Privacy Policy

Last Updated: 14 August 2026

AuthorVault ("AuthorVault", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect information when you visit authorvault.co, purchase or use our products and services, contact us, join our mailing lists, or otherwise interact with AuthorVault.

The data controller responsible for your personal information is:

Macuno Ltd
Trading as AuthorVault
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ
Email: support@yourpublishingempire.com

1. Information We Collect

Depending on how you use AuthorVault, we may collect the following information.

Information You Provide

• Your name.
• Email address.
• Account or login information.
• Customer support messages.
• Purchase and transaction information.
• Information you submit when using AuthorVault tools.
• Story concepts, character information, manuscripts, prompts, book details, system sheets and other content you voluntarily enter into our software.
• Feedback, testimonials or survey responses you choose to provide.
• Marketing preferences.

Purchase Information

Payments may be processed by third-party payment and marketplace providers such as WarriorPlus or their associated payment processors.

We do not necessarily receive or store your complete payment-card or banking details. Payment processors may provide us with information such as your name, email address, transaction ID, product purchased, payment status, refund status and other information necessary to provide and support your purchase.

Information Collected Automatically

When you use our website or services, certain technical information may be collected automatically, including:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Referring website.
• Pages visited.
• Date and time of visits.
• Approximate geographic location.
• Website interactions.
• Cookies and similar technologies.

We may use analytics and security tools to help us understand how the website is used, improve our services and prevent abuse.

2. How We Use Your Information

We may use personal information to:

• Create and manage your account.
• Provide access to products you purchase.
• Operate AuthorVault and its associated tools.
• Process and verify transactions.
• Generate requested AI-assisted content.
• Analyse manuscripts and other material submitted to AuthorVault.
• Provide customer support.
• Send service-related notices.
• Send product updates where appropriate.
• Send marketing communications where you have consented to receive them or where otherwise permitted by law.
• Improve our products, website and user experience.
• Diagnose technical problems.
• Protect against fraud, abuse and unauthorised access.
• Enforce our Terms of Service.
• Meet legal, accounting and regulatory obligations.

3. AI Processing and User Content

AuthorVault provides AI-assisted writing, planning, analysis and publishing tools.

When you submit prompts, manuscripts, story information, system sheets, character information or other content to an AI-powered feature, that information may need to be transmitted to third-party artificial-intelligence or infrastructure providers for processing.

Only information reasonably necessary to provide the requested function should be transmitted.

AI services may change over time as we improve the AuthorVault platform.

You should not submit highly sensitive personal information, confidential third-party information, passwords, financial credentials or other material that you are not authorised to provide.

AI-generated output may contain errors, inconsistencies or unexpected material. You remain responsible for reviewing content before publishing or otherwise relying upon it.

4. Legal Bases for Processing

Where UK or European data-protection law applies, we process personal information under one or more lawful bases.

Contract

Processing necessary to provide a product or service you purchased or requested.

Legitimate Interests

Processing necessary for legitimate business purposes such as:

• Operating and improving AuthorVault.
• Providing customer support.
• Preventing fraud and abuse.
• Protecting our services.
• Understanding how customers use our products.

We consider these interests against your privacy rights before relying on this basis.

Consent

Where required, we may rely on your consent, particularly for certain marketing activities or optional technologies. You may withdraw consent at any time.

Legal Obligation

We may process information where necessary to comply with applicable laws, accounting obligations, regulatory requirements or lawful requests.

5. Marketing Communications

If you subscribe to our mailing list, purchase a product where applicable marketing permissions exist, or otherwise request communications, we may send you emails relating to AuthorVault products, publishing tools, training, promotions and related offers.

Every promotional email we send should contain a method for unsubscribing.

You can unsubscribe from marketing communications at any time.

Service-related communications necessary for operating your account or fulfilling a purchase may still be sent.

6. Cookies and Similar Technologies

AuthorVault may use cookies and similar technologies for purposes including:

• Essential website functionality.
• Account sessions.
• Security.
• Analytics.
• Remembering preferences.
• Measuring traffic and conversions.
• Affiliate attribution.
• Advertising and marketing measurement.

Where required by applicable law, non-essential cookies will only be used after appropriate consent has been obtained.

Third-party services used by AuthorVault may also place their own cookies subject to their respective privacy policies.

7. Affiliate Tracking

Some visitors may reach AuthorVault through an affiliate or promotional partner.

Tracking technologies may be used to identify the referring affiliate so that commissions can be correctly attributed. This may involve cookies, referral identifiers or transaction information.

8. How We Share Information

We do not sell your personal information to third parties.

We may share information with service providers where necessary to operate AuthorVault, including providers involved in:

• Hosting and cloud infrastructure.
• Artificial-intelligence processing.
• Database services.
• Email delivery.
• Customer support.
• Website analytics.
• Payment processing.
• Affiliate tracking.
• Security and fraud prevention.

These providers may only receive the information reasonably necessary to perform their role.

We may also disclose information:

• Where required by law.
• In response to a valid legal request.
• To protect AuthorVault, our users or others.
• In connection with a merger, acquisition, restructuring or sale of all or part of our business.

9. International Data Transfers

Some service providers used by AuthorVault may process information outside the United Kingdom or the country in which you live.

Where required by applicable law, we seek to use appropriate safeguards for international transfers of personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

• Providing your account and services.
• Maintaining transaction records.
• Resolving disputes.
• Preventing fraud.
• Meeting legal, tax and accounting obligations.
• Enforcing agreements.

Different categories of data may be retained for different periods.

User-generated projects and account information may remain stored while your account is active or where reasonably necessary to continue providing your purchased service.

You may contact us if you wish to request deletion of eligible personal information.

11. Data Security

We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no website, database, AI service or internet transmission can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials.

12. Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information. These may include the right to:

• Request access to your information.
• Request correction of inaccurate information.
• Request deletion of information.
• Request restriction of certain processing.
• Object to certain processing.
• Request portability of eligible information.
• Withdraw consent where processing is based on consent.
• Object to direct marketing.
• Make a complaint to an applicable data-protection authority.

These rights may be subject to legal limitations or exceptions.

To make a privacy request, contact: support@yourpublishingempire.com

We may need to verify your identity before fulfilling certain requests.

UK residents may also have the right to complain to the UK Information Commissioner's Office.

13. Children's Privacy

AuthorVault is intended for adults and is not designed to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us.

14. Third-Party Websites

AuthorVault may contain links to third-party websites, payment providers, marketplaces or other services.

We do not control the privacy practices of those services and are not responsible for their content or policies. You should review the privacy policy of any third-party service you use.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to AuthorVault, our service providers, legal requirements or business practices.

The "Last Updated" date at the top of this page will show when the policy was most recently revised.

16. Contact Us

Macuno Ltd
Trading as AuthorVault
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ
Email: support@yourpublishingempire.com